I’m Nicole Hess,
a digital product designer

I have over 10 years experience with usability, user interface design, and product design, creating intuitive experiences across the product development lifecycle. I currently work for a large Fortune 500 healthcare company, creating everything from complex workflows and robust user experiences to tools that enhance internal processes and data management.

In my role as a Senior User Interface Designer at DaVita, I led the design of patient-facing tools that empowered people to take control of their health, including a patient health portal and diet tracking tool. I am skilled in presenting to customers and working with large stakeholder groups. I collaborate closely with engineers, project managers, researchers, and data science teams on creating quality web experiences.

I am passionate about my work. Digital design combines my love of research and deep-dive information gathering, visual design, and technology. I enjoy the creative problem-solving process, and am experienced in designing for web accessibility. One of my favorite aspects of my work is advocating for brand and design consistency across products. I am always on the lookout for ways to improve processes.

I have been described by peers as someone who is thoughtful and intentional, collaborative, and a teammate who brings a positive attitude to projects. Beyond work, I enjoy exploring downtown Fort Collins with my family, going to the dog park with our Great Pyrenees, Zeus, making quilts, listening to podcasts, gardening, and collecting vintage cameras.

My skills

Wireframing and prototyping
Figma, Photoshop, Illustrator, Adobe XD
HTML5/CSS3
Userlytics, UserTesting
UX/UI design

Web accessibility (Level AA compliance)
UserWay, NVDA Screen Reader, axe accessibility tool
Interaction design
Visual design

Competitive analysis
Information architecture
Responsive design
Agile methodology

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